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Pharos HOW-TO Install and Use

 

Southern Illinois University Information Technology Campus Wide Printing Services Logo


Windows Vista Printing Instructions


Installing the Printing Popup Client for Computer Use:

Step 1.

Download the Installer from

CWPSCampusPopupClient.exe

Note: If off Campus you will be prompted for your Network ID and password.

Step 2.

Run installer. If you are prompted by the User Account Control please select Allow.

Step3.

Select Install.

 Picture of CWPS Popup Install Package

Step 4.

Click Finish.

 Picture of CWPS Popup Installing

Step 5.

The installer should automatically install the required software then close. You should have the two CWPS printers in your Printers folder.

Image of Printers and Faxes

Printing using the Printing Popup Software:

Step 1.

Print a document as you normally would. Be sure to select the correct printer. CWPS Black and White Print Queue prints ONLY in black ink and CWPS Color Print Queue prints only color pages even though they are printing to the same printer.

 Image of Print Box showing both Black and White and Color Queues

Upon clicking OK the popup client will prompt you to enter in your Network ID and Job Name. (Be sure to type in your Network ID correctly. It will not prompt you if it is incorrect. You will be unable to retrieve your print job if this happens.)

 Image of Pharos Popup Application

Note: If printing in color you will be prompted with information about the job. You must accept the color job in order to proceed. The job will not be sent until you click Yes.

Dialog box to accept color job

  Your print job will be sent only to the following locations on Campus automatically. (Xerox printers are the only printers that are able to use the wireless connection.)

 Image of Printer Locations Around SIUC Campus

Troubleshooting:

  Q: I have installed the popup software but I keep getting this error? Why?

  Dialog Box stating

A: You may or may not be connected to the SIU wireless network or are not connected using the VPN software.

To resolve this issue follow the steps below:

Step 1.

Connect to a wireless access point on Campus (SIUC-XX) or off Campus Internet connection.

 Step 2.

Connect using the Cisco VPN client.

If you do not have a VPN client please go to http://wireless.it.siu.edu/ and follow the posted directions.

Step 3.

After connecting using the Cisco VPN print the document again.

Directions for Printing Double Sided With a Xerox printer:

Step 1.

Print as you normally would.

 Print Dialog box

 Step 2.

Click on the Properties Button.

Image of Print Preferences

  Change Print on Both Sides to Flip on Long Edge or Flip on Short Edge.

 Image Showing changes in Preferences Changes

 Step 3.

Click OK to send finished print job.

Directions for Printing Alternative Media with Xerox Printer:

Please refer to these directions: Printing Alternative Media with Xerox Phaser 8550 (requires Adobe Reader)

Uninstalling Printing Popup:

Step 1.

Go to your Start menu and select the Pharos folder.

Step 2.

Select Uninstall Pharos

Step 3.

You will be prompted by the Pharos Uninstallaton software. Select Next.

Step 4.

Select all Pharos Components within the list. Then continue to select Next until the uninstaller has finished.

Step 5.

Select Finish. You will then be prompted to restart your computer.

For more information or help please contact the Computer Support Center at 453-5155.